Deskline

Dashboard

The counts move when anybody works the queue — no polling, because the stream is already open.

Open
15
live
Pending
6
Unassigned
9
needs triage
Critical
3
escalate
SLA breached
21
attention
Escalated
21
MTTR
1d
00.51FriSatSunMonTueWedThu

Activity

Scroll to the bottom and it asks for more. The first page is in the document; every page after it is streamed into the browser an item at a time and forgotten here.

  • Nadia Okafor assigned to Nadia Okafor T-14 9 Sep 08:19
  • Deskline SLA breached; escalated T-12 10 Aug 20:15
  • Deskline SLA breached; escalated T-14 10 Aug 12:29
  • Deskline SLA breached; escalated T-1 10 Aug 12:29
  • Deskline SLA breached; escalated T-3 10 Aug 05:05
  • Deskline SLA breached; escalated T-24 10 Aug 02:24
  • Deskline SLA breached; escalated T-23 10 Aug 02:24
  • Deskline SLA breached; escalated T-21 10 Aug 02:24
  • Deskline SLA breached; escalated T-20 10 Aug 02:24
  • Deskline SLA breached; escalated T-19 10 Aug 02:24
  • Deskline SLA breached; escalated T-18 10 Aug 02:24
  • Deskline SLA breached; escalated T-17 10 Aug 02:24