T-10OpenNormal
Dashboard loads slowly for large accounts
Working — the server has not answered yet.
Around fifteen seconds for our main workspace. Smaller ones are instant.
Conversation
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Vantage Freight
- Opened
- 7 Aug 00:27
- First response SLA
- Breached due 7 Aug 04:27
- Resolution SLA
- Breached due 8 Aug 00:27
- Escalated
- Escalated 8 Aug 21:28
- Priority
- Status
- Tags
- performance
Viewing this ticket
- Nadia Okafor · frontline
Assignee
Currently Ravi Menon.
No agent by that name.
Attachments
Nothing attached.