T-13OpenNormal
Attachment upload fails over 20MB
Working — the server has not answered yet.
Anything larger than about 20MB fails silently after the progress bar completes.
Conversation
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Halcyon Media
- Opened
- 7 Aug 13:58
- First response SLA
- Breached due 7 Aug 17:58
- Resolution SLA
- Breached due 8 Aug 13:58
- Escalated
- Escalated 10 Aug 02:24
- Priority
- Status
- Tags
- uploads
Viewing this ticket
- Nadia Okafor · frontline
Assignee
Nobody yet.
No agent by that name.
Attachments
Nothing attached.