T-17OpenCritical
Custom domain certificate not renewing
Working — the server has not answered yet.
help.pinehurst.example is showing an expired certificate this morning.
Conversation
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Pinehurst Academy
- Opened
- 6 Aug 17:58
- First response SLA
- Breached due 6 Aug 18:13
- Resolution SLA
- Breached due 6 Aug 21:58
- Escalated
- Escalated 10 Aug 02:24
- Priority
- Status
- Tags
- infrastructuretls
Viewing this ticket
- Nadia Okafor · frontline
Assignee
Currently Jonas Weber.
No agent by that name.
Attachments
Nothing attached.