T-20PendingLow
Feature request: saved queue filters
Working — the server has not answered yet.
Our team rebuilds the same three filters every morning. Could we save them?
Conversation
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Northwind Health
- Opened
- 4 Aug 22:27
- First response SLA
- Breached due 5 Aug 10:27
- Resolution SLA
- Breached due 7 Aug 22:27
- Escalated
- Escalated 8 Aug 21:28
- Priority
- Status
- Tags
- feature-request
Viewing this ticket
- Nadia Okafor · frontline
Assignee
Currently Nadia Okafor.
No agent by that name.
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