T-5OpenHigh
Invoice PDF shows the wrong VAT rate for Ireland
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Irish invoices are rendering at 20% rather than 23%. Our accountant flagged it.
Conversation
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Clover Retail
- Opened
- 8 Aug 01:27
- First response SLA
- Breached due 8 Aug 02:27
- Resolution SLA
- Breached due 8 Aug 13:27
- Escalated
- Escalated 8 Aug 21:28
- Priority
- Status
- Tags
- billingtax
Viewing this ticket
- Nadia Okafor · frontline
Assignee
Currently Imani Brooks.
No agent by that name.
Attachments
Nothing attached.