T-6PendingNormal
Can we bulk-import users from a spreadsheet?
Working — the server has not answered yet.
We are onboarding 400 staff in September and would rather not add them one at a time.
Conversation
- Nadia Okafor
10 Aug 01:58
Sent the CSV template and the column reference.
Canned responses
A short acknowledgement with the customer and subject filled in.Asks for the missing information while naming the ticket.Lets the customer know work is in flight.
Details
- Customer
- Pinehurst Academy
- Opened
- 9 Aug 00:58
- First response SLA
- On track due 9 Aug 04:58
- Resolution SLA
- Breached due 10 Aug 00:58
- Escalated
- Escalated 10 Aug 02:24
- Priority
- Status
- Tags
- onboarding
Viewing this ticket
- Nadia Okafor · frontline
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